Welcome to the family!
Welcome to the family!
We are honored to be your trusted partner in this wonderful journey that you have found yourself on.
Our promise to the community.
*To be a partner and work towards positive impact,
*To be transparent, inclusive and respectful,
*To provide an ongoing commitment to the concerns and needs of our community
Our promise to you.
*You will be greeted with a smile, and a friendly welcome by trained staff members, who are attentive and caring.
*We will get to know you and your family.
*We will care and we will listen to your concerns.
*We are totally committed; We promise to own it.
*We will treat everyone equally and make a difference.
*We will promote a caring, honest and respectful environment.
*We will care for your pet in an environment that is clean, safe, and well maintained.
Ultimately, we want you to feel comfortable and respected while you are with us. We want you to feel that you can call us anytime for anything. We want to be your trusted partner in this wonderful journey that you have found yourself on.
Our promise to your pet.
*To treat you as if you were our very own
*To understand when you are fearful or nervous.
*To understand that we are not 'mom or dad' and that sometimes, that is exactly who you need beside you.
*To make you comfortable in a new environment.
*To make sure you never feel alone and that you receive proper cuddles and attention.
*To provide the best routine care to keep you healthy.
*To provide the best care when you just aren't yourself.
*To relieve you of pain and suffering when it is your time to move on.
What most clients don't realize is, we love your pets too. We get attached, we worry, and we cry. This makes our job difficult at times, heartbreaking even but we would not have it any other way. We will be there unconditionally.
Some of you may know me, I have been in the veterinary field for 9 years now, I am thankful for every moment of it and every friendship that I have gained in this time. If you do know me, you know that family is first, always. I truly want that reflected in our hospital from our doctors to our technicians to our volunteers. In my veterinary career, I have owned a practice and managed another. My experience with my first practice taught me so much, much of that you will see when you walk through our doors. However, since then I have realized that I want something different for our patients, I want extraordinary, I will settle for no less. The only way that I could guarantee that was to open my own office. So, we find ourselves here, with many thanks to Dr Eric Wayne. Dr Eric has been in the field for 50 years. He has a love for volunteering in other countries, which expands his work to elephants, sloths and critters of all sizes. He has a real passion for this. This is a man that truly loves your pets. As partners in practice, we believe that we can help the community. The support that we have received is overwhelming. I am living in a dream here. We want you all to know, that we will do our best, everyday, to do the best for you. To make you a part of our family. To make you feel welcomed and cared for. We want this practice to be a different experience than you have known in the past, a modern take on an age old profession. Thank you for taking this journey with us and for again, trusting us with the care of your pets. It means the world to us.
Gwen Corrado - Pomroy / Admin